A diverse hiring pool leads to better teams and stronger bottom lines. Diversifying the workplace has been shown to increase creativity, productivity, and workplace satisfaction. However, even when executives try to hire diverse employees, they may fail simply because the candidates applying for their open positions are more of the same. This is what’s known as a hiring-pipeline problem, and […]
Where did Artificial Intelligence come from? As modern as it may seem, the term “Artificial Intelligence” (AI) was coined by a group of researchers back in 1956. Its early iterations had nothing to do with killer robots or surrogate romantic partners. Instead, they used the term “Artificial Intelligence” as a catch-all phrase for recent advancements in computing theory that had […]
What works best to spot your next star performer? Here are three scientist-tested tactics that will get you results. Prepare Structured Questions Asking all candidates the same specific questions keeps answers relevant, draws a complete picture of each candidate, and allows for direct comparison later amongst candidates. This increases the validity of the interviews by mitigating any potential biases (whether […]
The customer is always right. Greet every customer with a smile. Always greet your employees enthusiastically. Always go to the office holiday party. The American work experience is riddled with these tiny moments of insincerity that are often scripted or actively encouraged by employers. But is exhibiting insincerity with customers or co-workers helping or hurting an employee’s chances of success […]
The signs are all there: Lack of positive reinforcement. Bad blood with managers. A general cloud of unhappiness descends over the workplace… The diagnosis? Toxic workplace culture. How do workplaces end up here? There are many factors that can create a toxic culture in the workplace, including: Lack of clear expectations and incentives No sense of community Demands that exceed […]