The ROI of Better Hiring: Real Revenue Results
Hiring the right people matters. But can you actually measure it? Can you show your leadership exactly how much revenue better hiring decisions generated?
These four companies did. By using Cangrade’s AI-driven hiring platform to improve how they assess, interview, and develop talent once hired, they drove transformational results.
What Happened When These Companies Got Hiring Right
A Top 50 Industrial Distributor: $70M in Additional Revenue
This industrial distributor had a familiar problem. They could identify which salespeople and teams were performing well, but they couldn’t explain why or replicate that success systematically. First-year turnover remained higher than their goal, and the cost of early exits was significant.
After implementing Cangrade’s pre-hire assessments, the impact was clear:
- $70 million in additional annual revenue
- $12 million in additional yearly profit
- 28% reduction in first-year turnover for sales roles
Service centers that built teams with higher fit scores consistently outperformed their peers. The results were compelling enough that the company nearly doubled its investment in the platform, expanding it to customer service teams and additional business units.
As one hiring manager noted: “I wasn’t sure at first how well this would work, but when I look at where we were a couple of years ago and the quality of talent I see around me today, it’s like night and day.”
A Fortune 500 Insurer: 30% Sales Increase
This insurance company had been using the same assessment tool for 30 years, with no updates in over five years. The assessments failed to predict who would succeed, slowed down the hiring process, and didn’t help recruiters make better decisions.
Plus, the company was spending significant recruiter time on referrals that looked promising but ultimately weren’t the right fit.
They integrated Cangrade’s assessments into Workday and began screening candidates earlier in the process. Over three years, the results included:
- 30% increase in sales performance
- $6 million increase in premium levels for Sales Managers
- 117% higher total premium levels
- 56% higher re-enrollment rates for Client Managers
By assessing every candidate early, including referrals, recruiters could focus their time on people who were genuinely likely to succeed. The efficiency gains even extended to college recruiting, where they could screen candidates on campus in real time.
A Maintenance Supply Distributor: 85% More New Account Sales
Following an acquisition, this distributor needed to align with their parent company’s processes and reach $100 million in revenue. However, they were still relying on traditional hiring methods: resume reviews, unstructured interviews, and referrals. The approach wasn’t delivering the results they needed.
Their parent company had already implemented Cangrade successfully, which led them to adopt the platform. Cangrade built custom success models based on the specific performance metrics that mattered for their Account Manager roles.
New hires who scored well on the assessment delivered significant performance improvements:
- 85% more new account sales
- 71% higher average sales
- 59% more orders per day
- 75% higher order value—over $74,000 per employee
Additionally, employees who completed Cangrade’s personalized training courses generated $89,000 more in revenue than those who didn’t. As their Director of Training observed, “We’ve seen the results for over 5 years and understand the benefits of utilizing a data-driven approach.”
A Fortune 500 Retailer: 40% Turnover Reduction
This retailer was assessing more than 10,000 candidates annually with a system that wasn’t delivering results. The assessments were basic, candidate drop-off rates were high, and the test-to-hire ratio was poor. The combination of high cost and low effectiveness made change necessary.
They needed a solution that could assess both personality and hard skills (typing, writing, CRM proficiency, problem-solving) while integrating seamlessly with their ATS. Most importantly, they needed to predict who would perform well and remain with the company.
After implementing Cangrade, the improvements were substantial:
- $62,000 in additional revenue per employee
- 40% reduction in turnover in six months
- 27% increase in interview-to-offer rates
- 70% accuracy in predicting top sales performers
Candidate completion rates increased 17%, and time-to-fill decreased. With Cangrade’s multi-way scoring feature, they could match candidates to any open role rather than only the position they originally applied for, creating more opportunities for candidates and faster fills for the company.
How It Works
Success Models Built From Your Data
Rather than relying on assumptions about what makes someone successful, Cangrade analyzes your current employees’ personality traits and performance data. The platform identifies patterns that drive results for each specific role to tailor your assessment to what success looks like in your organization.
Assessments That Predict Performance
Cangrade’s bias-free pre-hire assessments screen candidates early in the process to identify who will excel before you invest time in interviews. Recruiters can then focus their efforts on candidates who are most likely to succeed rather than spending time on those that look good on paper but won’t perform.
Structured Interviews That Dig Deeper
When you identify a strong candidate, hiring managers then use structured interview guides with behavioral questions tied to the competencies that matter most. The questions are personalized to each candidate’s assessment responses to deliver more engaging, effective interviews.
Retention Forecasts That Protect Your Investment
Cangrade predicts not only who will perform well but also who will stay. By factoring in job engagement, you can identify high performers who are likely to remain with your company and grow so you avoid investing in people who may leave within the first year.
Development That Keeps People Growing
After hiring, Cangrade provides personalized training recommendations tailored to each talent’s skill gaps. Several companies in these case studies saw revenue increases of 20% or more from employees who completed their recommended courses.
Who It Works For
Cangrade delivers results across industries and roles where people performance drives business outcomes:
Roles: Account Managers, Sales Agents, B2B and B2C Sales, Client Managers, Customer Service, Sales Managers, Specialty Sales, and more
Industries: Industrial Distribution, Insurance, Maintenance Supply, Retail, and beyond
Why This Matters for HR Leaders
You can measure it. When you’re asked about ROI, you’ll have concrete numbers to share.
It adapts to your business. Custom success models mean the platform works for your specific needs, not a generic definition of success.
Everything’s in one place. One comprehensive candidate screening platform for connected hiring and development: soft and hard skills assessments, interviewing, reference checking, retention forecasts, personalized development, and more.
The results are real. Revenue increases from $62,000 per employee to $70 million annually. Turnover drops up to 40%. Sales increase up to 85%. These aren’t projections—they’re documented outcomes.
The Real Question
Effective hiring isn’t magic. It’s having the data to understand what success looks like for your specific roles, identifying those people, and helping them continue to develop.
When you can measure what works, you don’t just fill positions. You drive business outcomes that matter to your entire organization.
Discover how Cnagrade can drive results like these for your organization. Request a demo today.