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CASE STUDY COLLECTION

Reduce employee turnover by up to 52% with predictive hiring

Engagement and performance start with best-in-class candidate screening

Stop losing great employees. And the profits that go with them. 

Turnover is costly—predictive hiring makes it preventable. Organizations using Cangrade’s AI candidate screening platform drive measurable, lasting improvements in retention, engagement, and performance in months.

52%

Maximum turnover reduction

$27M

Revenue impact from retention

6 mo.

Time to -40% in turnover

$62K

Revenue increase per employee

Proven results across industries

Three companies, three transformations—powered by Cangrade’s predictive hiring technology.

49% Turnover Reduction

  • 52% decrease in customer service turnover 
  • 46% decrease in sales turnover 

AI hiring assessments verified language fluency and technical proficiency before extending offers—reducing turnover from 57% to 8% in customer service and 61% to 15% in sales.

“Set-up, implementation, and actually using the product has been easy and intuitive.”

— Jordan Drey, Senior Recruiter at Mindr

40.6% Turnover Reduction

  • $27M revenue impact
  • 40.6% reduction in turnover

A custom AI Success Model benchmarked top performers to power assessments, structured interviews, and development programs.

“Cangrade is simple and easy to use. It has a slick interface and gives our hiring managers actionable results.”

— Justin Jackson, Managing Director at CareerBuilder

40% Turnover Reduction in 6 Months

  • +$62K Revenue per Employee
  • +27% Interview-to-Offer Ratio

Combining hard- and soft-skill assessments with Retention Forecasting created a scalable, bias-free process suited for high volume hiring that integrated directly into the ATS.

“With Cangrade’s assessment, we can assess our current top performers and see what type of traits and personalities they have.”

— Sarah, Recruiter

Why leading teams choose Cangrade

✔️ AI success models built on your data

Measure the traits that actually drive success within your roles to make 10x more accurate hiring decisions.

✔️ Comprehensive skill verification

Confirm the hard and soft skills that matter most in your roles before extending offers.

✔️ Retention forecasts that predict long-term fit

See beyond performance potential to understand which candidates will stay and thrive.

✔️ Continuous development to increase engagement

Support post-hire growth with development recommendations targeted at skills gaps.

✔️ Seamless ATS integration and intuitive workflows

Integrate effortlessly into your hiring workflow with intuitive set-up and automation.

The hidden cost of employee turnover

Every departure drains time, money, and momentum.

Direct Replacement Costs

Recruiting, interviewing, onboarding, and training expenses add up quickly.

Lost Productivity

Teams lose efficiency while backfilling and retraining.

Institutional Knowledge

Experience and expertise walk out the door.

Team Morale Impact

Remaining employees face burnout and disengagement.

Strategic Delays

Projects stall while you focus on hiring instead of growth.

Competitive Disadvantage

Your competitors keep innovating while you rehire.

Frequently asked questions

How quickly can we reduce turnover with Cangrade?

Most organizations see measurable improvements within 6–12 months, with continued gains as models refine over time. The Fortune 500 retailer achieved a 40% turnover reduction in just six months. Mindr saw customer service turnover drop from 57% to 8% within their first year.

What’s causing our high turnover—and can Cangrade help?

High turnover typically stems from skills mismatches, poor job fit, or weak candidate-to-role alignment. Cangrade addresses all three: verifying critical skills before hire, predicting performance based on your actual top performers, and forecasting retention likelihood. If candidates aren’t succeeding or don’t fit your culture, Cangrade helps you identify better matches upfront.

Can Cangrade predict who’s likely to stay?

Yes. Our Retention Forecast analyzes personality and motivation data from your workforce to identify candidates most likely to stay long-term.

Can we use Cangrade for different roles with different skill requirements?

Absolutely. Cangrade builds custom Success Models for each role based on your specific performance data. Mindr used it for both bilingual customer service (focusing on language fluency) and sales roles (emphasizing technical skills). The Fortune 500 retailer deployed it across B2B sales, B2C sales, and customer service with role-specific assessments for each.

What if we’re already using another pre-hire assessment?

Many clients switch to Cangrade because other tools fail to predict performance or reduce turnover. Cangrade delivers higher accuracy, faster implementation, and proven ROI. The Fortune 500 retailer who replaced their assessment saw 40% turnover reduction, 27% better interview-to-offer ratio, and 17% higher candidate completion rates. 

Beyond assessments, what else does Cangrade offer?

Cangrade provides a full talent lifecycle platform. For candidate screening Cangrade offers: hard and soft skills assessments, candidate matching, structured interview guides, video interviewing, reference checking, and retention forecasting. Post-hire Cangrade provides onboarding, development, internal talent marketplace, and EX features.

Transform your retention outcomes