This Everyday Habit Can Recover Lost Memories

Can we recover previously forgotten memories? This is a controversial question. Attempts to retrieve long-forgotten memories can result in stories of past lives or alien abductions. Some have tragically resulted in false accusations or eyewitness testimony implicating innocent people. There is good reason to be skeptical. It can happen to anyone. A recent Internet phenomenon found many people second-guessing their own childhood. Why? Because things they vividly remember from the ...
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3 Disturbing Ways Modern Tech Messes with Your Mind

We can all agree that modern technology makes our lives easier. But here’s a question: Is it making life too easy? Imagine what it would be like to go into space and float around in zero gravity. Awesome, right? You might even get a high-five. But then again, without gravity your muscles will atrophy over time. If you spent too long up there, you would come back as weak as ...
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3 Mistakes The Best Interviewers Never Make

Very few people can claim that interviewing is their full-time job. Most job interviews are conducted by busy people who also have a variety of other duties and responsibilities (hiring managers, recruiters, HR professionals). Far too often, the prevailing attitude is that interviews are something that only the candidate really needs to prepare for. The interviewer already knows what they’re doing—they can just “wing it” and ask whatever questions happen ...
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What Spaghetti Sauce Can Teach Us about Hiring

Once upon a time (the 70s and 80s) there was very little variety on supermarket shelves. For the most part there was just one type of ketchup, one type of mustard, one type of spaghetti sauce. Food manufacturers had been collecting lots of data. They conducted surveys, focus groups, and taste tests. Their results at the time didn’t seem to suggest that people would prefer different varieties—much less that they would be ...
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The Biggest Lie Ever Told about Hiring

Throughout history, there have been many false or misleading claims about hiring. The biggest lie? It’s one that many of us tell ourselves. Let’s talk through the logic Skills aren’t as important as they were traditionally thought to be. We know this from decades of research across many different organizations and industries. Skills generally account for about 20% of job performance. What about the other 80%? Some of today’s most ...
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4 New Developments in Protections for LGBT Workers

Laws and policies about sexual orientation are changing. It’s been in the news and all over the Internet lately. The recent Supreme Court ruling on same-sex marriage received a tremendous amount of attention, as have questions about businesses’ rights to refuse service based on religious beliefs. What about employment law? Here are 4 new developments that you should know. 1. EEOC decision on Title VII The American Civil Rights Act ...
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The Surprising Effect of Sleep Quality on Job Satisfaction

Getting a good night’s sleep is important. Sometimes when we experience stress at work, we also take it home with us. This can result in sleep disturbances. This is one of the most noticeable things about stress and sleep. After all, we have plenty of time to think about it—when we might otherwise be sleeping. Getting a ZQuiet mouthpiece, can help you stop snoring and get a better nights sleep. The ...
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How Moral Leadership Trickles Down to Everyone

Most people would agree that it is important for leadership to set a positive example. If those in charge don’t do the right thing, how can you expect anyone else to? Is it possible that we take this idea too far? New research has found that leadership’s moral decisions can have a powerful influence on perceptions of an organization and its employees—even when it has no actual effect on their ...
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5 Ways Accurate Hiring Algorithms Increase Diversity

Can a machine make better hiring decisions than a person? A recent large-scale analysis comparing expert judgments to computerized algorithms found that hiring algorithms beat the experts by a wide margin. Overall, algorithms improved accuracy in predicting job performance by more than 50%.   Perhaps even more important is the issue of fairness. Hiring algorithms are not only more accurate, but also tend to increase the diversity of people selected ...
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3 Reasons Rejecting “Job Hoppers” is a Stupid Mistake

You’re probably familiar with the conventional approach to hiring. Look at resumes to determine who has the right experience, history, or track record. In doing so, there may be some obvious red flags suggesting something is wrong with the candidate. You wouldn’t want to hire someone who has switched jobs often, is currently unemployed, or has gaps in their employment history...would you? Not so fast. A policy of rejecting “job ...
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3 Keys to Excellent Customer Service

It’s one thing to have products or services that people might want, but another to deliver them in a way that keeps people coming back for more. In this article we discuss 3 valuable customer service outcomes, with each outcome building off the previous. (Skip to the end if you just want tips on how organizations can achieve them.) 1. Emotional engagement Emotional engagement most obviously comes through friendly and ...
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The Fascinating Truth about Taking Breaks at Work

Your attention is a limited resource. When you work on something, your ability to concentrate diminishes over time. Your resources become depleted. You need to relax and take a break. After that, you will be rested up and ready to focus again. This is the common intuition about how attention works. And it does seem to make sense. After all, your body needs to rest every once in a while ...
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3 Things That Make Genuine Enthusiasm Look Like Bragging

Self-promotion is tricky. You probably do want people to know about your achievements and positive qualities. But then again, you probably don’t want to be obnoxious about it. A failed attempt to impress people can make them like you much less, rather than more. When does self-promotion actually work? When does it backfire? Recent research provides us with some new insights. 1. We think we’re less obnoxious than other people ...
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The Next Generation of Talent Analytics is Here

The current generation of talent analytics introduced us to some great features The capability to seamlessly collect and analyze data, to streamline talent assessment and talent management processes, and to track key business outcomes over time. But these systems were somewhat limited Often, the best recommendations they could make were based on best practices, preconceived theories, or stockpiles of “Big Data” that had been collected in the past. True customization—to meet the ...
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The Apple Logo Isn’t Quite What You Think

Apple Computer has one of the most instantly recognizable brand logos of all time. It’s a simple design. Basically just the silhouette of an apple. You can easily spot this on every apple devices, from iPhones, watch stands for Apple watches, to MacBook Airs. Everybody knows it when they see i, it is almost impossible not to recognize. Certainly, you would recognize it if you saw it…or would you? We ...
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What’s Your Decision Making Style? Take the Quiz!

To take the quiz, just pick any unique username that you like. We’re interested in seeing if there are overall statistical relationships between how people score on the different quizzes we offer from time to time, so please pick a username that you can remember and enter each time you take a quiz. All of your results will be kept completely anonymous and confidential, unless you choose to share them with others. Thanks for your help! (Image ...
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How to Recognize the 2 Types of Job-Seeker

Job-seekers: What exactly are they looking for, and how do their different approaches influence the final outcome? Let’s illustrate this with some actual research data. This is the story of a large cohort of graduating seniors at 11 different colleges varying in size, geographical region, and level of prestige. During their senior year of job searching, one type of student had very different experiences. They were more likely to feel: ...
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The Secret Life of the Human Handshake

Handshakes are a small but common part of social interaction. It’s basically something we all do from time to time. Shaking hands is one of the most socially acceptable forms of touching in most contexts, and in many cases it is the only one. This behavior seems to have been around for a large part of human history, at least dating back to ancient Greece. And yet, it isn’t easy ...
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2 Life-Hacks to Boost Productivity (That Most People Don’t Know)

Want to get organized and be more productive? There are a number of different things that you could try. Of course, some will probably be much more effective than others. Clean up and get organized—that sounds like good advice. But how exactly does an organized work environment actually make you more productive? Take a moment to look at your current work environment. Is your computer’s desktop neat and tidy, or littered with dozens ...
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3 Mind-Bending Probability Dilemmas

Sometimes human intuition is awesome. We just know things. But then again, sometimes our intuition takes us to some very strange places. Here are 3 examples… 1. The necktie paradox Imagine that there are two friends who each recently received a necktie as a gift. Neither knows the actual price of their tie, but each suspects that the other person’s tie was more expensive. They decide to have a wager: ...
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Why Internet Dating Algorithms Are Doomed to Fail

Here we are, on the verge of another Valentine’s Day. Let’s talk science. What could be more romantic than that? Oh yeah! As you probably know, there are various matchmaking services out there to help people find that “special someone”. They have existed in one form or another for many years. Thanks to the Internet, some of these services now enjoy incredibly widespread usage (and profits). There are also places ...
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Holiday Special: Groundhog Day 2015

It’s Groundhog Day, and we’ve got data. Big Data! Of course, we can’t ignore Punxsutawney Phil, the main attraction at one of the most popular and long-running Groundhog Day celebrations. His prediction from today is that the winter of 2015 will last until mid-March. But how good is Phil at actually predicting the weather? We begin by analyzing his legendary career. Then we go much bigger. In possibly the largest analysis to date, ...
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The Surprising Effect of Bad Weather on Productivity

It’s pretty obvious that the weather can influence your mood. A bright and sunny springtime day can make you feel great. A dark and gloomy day in the middle of winter can be a bummer. Regardless of the weather outside, you might be inside and busy at work. How exactly does the weather influence your productivity? Does bad weather lead to worse performance? A recent survey found that most people ...
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3 Effective Self-Promotion Strategies Backed by Science

Self-Promotion is tricky. If you want people to notice, like, and respect you, then you have to actually show off your positive qualities. But then again, no one likes a show-off. Bragging too much can damage your credibility. And we generally don’t like people who come across as arrogant and self-absorbed. No one wants to be that person. So what can you do to promote yourself more effectively? In this post, ...
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3 Must-Know Facts about Employee Happiness

Most of us would agree that employee happiness is a good thing. Happy employees often show more favorable outcomes on measures such as job performance, organizational citizenship behaviors, absenteeism, turnover, and healthcare costs. Organizations with happy employees can also enjoy the benefits of a positive reputation, including greater publicity, customer loyalty, and ability to attract and compete for talent. Happiness, for its own sake, is also probably a good thing ...
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