Rooting Out Implicit Bias in the Workplace

Anti-Racism 101: Tools for Human Resources Professionals Have you ever made a comment like this when describing one of your colleagues, an interview candidate or someone you met at a meeting or in a conference? “He just didn’t feel like a good fit for the company.”“Something about her seemed a bit ‘off’.”“He’s very competent. I can tell by the way he carries himself.”“She’s so well-spoken and polished. What a pleasant ...
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When it Comes to Fostering Diversity, Listening is the Key

Protests sweeping across the country and around the world have ignited urgent new conversations about race and racism. During these times, we have heard repeated requests from educators and activists, academics, artists and ordinary people to listen to people of color – to make space for the voices of those traditionally marginalized. Deanna Van Buren, an architect and restorative justice expert explains, “Black and brown communities are speaking out now, ...
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Hiring Developers: Why Most Companies Get It Wrong

In my software development career, I’ve been hired and I have hired. Now, in my job of running a Talent Assessment company, I’ve been observing our customers dealing with the precarious nature of software developer hiring. In this blog, I will share my observations about these challenges as well as some solutions. 1. Talent Shortage? In 2019, 126,066 new Computer Science graduates (at both the B.S. and M.S. level) joined ...
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Getting Smart About Artificial Intelligence

Selecting your next binge-worthy Netflix drama. Tagging your mom in that Facebook-worthy family portrait. Optimizing your route to work to avoid traffic. Brushing your teeth. What do all these activities have in common? Artificial intelligence. (Yes, even the dental hygiene!) Surprised? Were you thinking of chess-playing computers and robot dogs? Or maybe a manipulative supercomputer? Real-life AI may not be quite so cinematic, but it’s significantly more powerful. How powerful? ...
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Race, Responsibility & Hiring Algorithms

Frankenstein’s monster or Dr. Frankenstein? Algorithms provide a cloak of objectivity – but that doesn’t make them infallible. Just like humans, algorithms may rely on stereotypes that reinforce discriminatory hiring practices. Why is this? Because that’s what they’re designed to do. The backbone of many of these potentially discriminatory algorithms is something data-scientists call “satisficing,”. Satisficing is a decision-making strategy that aims for a satisfactory or adequate result, rather than ...
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3 Personality Traits for Employee Success in the ‘New Normal’

For five years, Dellea and Angela have shared everything: an office, an administrative assistant and a key function. Both women work in the Accounting division and, while both do good work and make valuable contributions, Angela always has a slight edge. She’s just a bit faster, a little more precise than Dellea. Since transitioning to working remotely, however, the tables seem to have turned. Dellea hands in flawless reports before ...
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So Nice to E-Meet You

Your organization pivoted to virtual job fairs and video interviews to ensure access to a steady pipeline of talent. The next step in hiring post-COVID-19? Virtual onboarding.  Whether you’re hiring extensively to meet urgent supply chain and logistics needs, seeking out technical talent to support a shift to e-commerce or looking forward to an influx of ‘new hires’ as the country comes back online, chances are high that your organization ...
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It’s the End of the Resume as We Know It — And That’s Just Fine

When will the governor lift the shelter in place order? Should employees wear masks and gloves in the office? Does my business qualify for a stimulus payment? Is teleworking and the remote office our new normal? During what has become known as ‘this time of great uncertainty’, companies can count on one thing as the country inches towards re-opening: they’re going to receive resumes. A lot of resumes. A record ...
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Invest Smarter: Prioritizing Workforce Development

Investing is all about making the right decisions with available resources. Companies have to make these decisions constantly, including when deciding who to hire, develop and promote.  The research is clear: organizational development is great for your company’s bottom line. But like any smart investment, the key is to target your organization’s effort and dollars at the people that will yield the highest returns.  How do you figure out who ...
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Being the HR Captain in the COVID-19 Era – Who Is Your Navigator?

We are all in uncharted territory. Just a few weeks ago, I wrote about the new imperative for HR leaders, where I shared my thinking on how HR leaders are expected to help their company achieve its business goals and KPIs. Facing a global pandemic sheds a different light on these words. Business-as-usual goals and KPIs are put on hold. HR leaders are called now to help their organizations meet ...
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Recruiting Efficiently and Effectively While Keeping Your Social Distance

“The show must go on”, said Freddie Mercury. And while he was referring to triumph over heartbreak rather than a novel coronavirus, the words still resonate. Despite the economic challenges presented by COVID-19, businesses will continue to face staffing and recruitment needs. But with public health authorities worldwide advocating social distancing as the best way to contain the outbreak, how can you ensure that you continue to source the best ...
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Driving Business Performance through Talent Optimization: The New Imperative for HR Leaders

The role of HR in the modern organization is undergoing a transformation. Beyond recruiting, benefit management, and other traditional roles, HR leaders are expected to help their company meet and exceed its business goals and KPIs. As the shortage of skilled workers becomes the new norm across industries and disciplines, investment in human capital – from hiring to development and promotion – must be guided by the company’s business objectives ...
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Cangrade Assessments Bring the Power of AI to Workday

We are excited to announce that Cangrade is now officially a Workday Emerging Partner, which means that our AI-based assessments can be easily deployed within the Workday Recruiting platform. What does it mean for you? Integrating Cangrade into your Workday solution puts the power of AI-assisted assessments in the hands of your recruiters. AI-powered success models are the most accurate predictors of new-hire job performance, up to 4x more reliable ...
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Finding Your Purple Squirrel: Put Soft Skills Assessments to Work

If you’re a talent acquisition professional, you know finding candidates isn’t the tough part. What’s the tough part? Finding the right candidate. Job descriptions usually come with a laundry list of skills-related qualifications attached. Why is this an issue? Well, it’s recruiters and HR managers then that face the so-called “purple squirrel” problem. The term “purple squirrel” is a recruiting moniker used to describe the perfect candidate with precisely the ...
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Unconscious Bias in Recruitment – Where Interviews Go Wrong

Why aren’t more women in the boardrooms of major corporations? Why don’t more African-Americans work in the burgeoning tech industries? When asked, companies often claim a lack of qualified candidates. However, many of these companies might consider the lesson that orchestras across the nation learned in decades past. Prior to the 1970s, 95% of orchestra members were white men. Orchestras told themselves their members were chosen by fair auditions, and ...
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4 Reasons to Ditch the MBTI in Talent Management

There are many aspects of human behavior that puzzle psychologists. One such aspect is how the Myers-Briggs Type Indicator (MBTI) remains so widely used in hiring and employment contexts, when decades of psychological research have shown that it is a poorly designed instrument that shows no particular ability to identify the right candidate for any job.  The Backstory The (MBTI) is arguably the most popular personality test in the world ...
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Why Vacations are Good for Business

Employees list time off as second only to health care as a desirable employment benefit. The research on the benefits of time off couldn’t be clearer. Vacation time is associated with better mood, higher life satisfaction and better health. It has been estimated that workplace-related stress is responsible for $190 billion dollars in health care spending, and contributes to 120,000 deaths a year. With all of this evidence, perhaps the ...
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3 Quick Business Reads to Make Your Thanksgiving Travel More Productive

“Are you Gus’ son?...You the shower curtain fella?” If you have no idea what that means, you’re about to find out. If you do recognize those two questions, you have great taste in cinematic entertainment! Thanksgiving is next week and I can’t wait! It’s the second best holiday of the year, in my opinion. Quality time with family, friends, football & food! This also means a few days off of ...
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/ / Leadership & Teams

Five Red Flags to Look Out for When Making Your Next Sales Hire

Ask a veteran sales executive how to hire a successful salesperson, and they’ll often say: “you know one when you see them.” However, when it comes to what personality traits predict a successful sales hire, the reality is a bit more complicated. We crunched the numbers on REAL client data, and as it turns out, some of the personality traits that match the “sales-y” stereotype you might have in mind ...
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Workplace Friendships are Good for Business

It doesn’t sound groundbreaking to say we humans are happier when we have friends. But it’s more than just happiness. Research finds that people with more friends also live longer. Why? Humans have a “need to belong”, which is comparable to our needs for rest, food, and water. Our brains are so wired to prioritize social connection, so much so that social rejection activates the same regions of our brain ...
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Why Should You Use QR Codes in Your Next Job Fair?

Job Fairs are a common way of attracting a lot of potential candidates in one place at the same time. They can make your recruitment process more personal and showcase your company's hiring brand. Job Fairs can also present a couple of significant logistical challenges: Tracking applicants in person is not as easy as doing it online via your ATSAttracting candidates to your company's booth (unless you are the only ...
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Top Tips to Decrease Employee Turnover

When new hires don’t hang around long enough to justify the time, resources, and money put into hiring and onboarding them, it’s both frustrating and expensive for the company they leave. To make matters even worse, having a high level of turnover company-wide is associated with decreased customer satisfaction, productivity and profitability. How can you decrease turnover rates? Keep employees happy. Make sure your new hires are happy. Research has ...
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Delivering Effective Feedback with Self-Affirmation

Ever heard the expression “don’t shoot the messenger”? It exists for a reason. Research has shown that no one likes the bearer of bad news. But, like it or not, managers do sometimes have to deliver negative feedback to their subordinates. So, how can managers give negative feedback without the blowback? The Psychology of Self-Affirmation can provide some important insights as to why negative feedback stings so much, and how ...
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Employee Development: How To Do It Right

Every company wants to bring out the best in their employees. Not only does this help with employee retention, it also helps the bottom line. But what’s the best way to do this? Feedback? Mentoring? Tuition credits? Management trends come and go, but the idea of training your employees to diversify their skills and improve their performance has stuck around. Despite the fact that management training can be prone to ...
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How do you measure success?

Measurements of employee performance and success are critical data points that fuel hiring, retention, and promotion decisions. (At Cangrade, these data are the basis for all of the sophisticated AI that goes into building our customized Success Models.) So, when it comes to measuring employee performance, hearing that someone is doing “fine” just doesn’t cut it – but getting a better answer takes careful planning and consideration. In this blog, ...
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