6 Benefits of Using Pre-Hire Assessments in Retail

6 Benefits of Using Pre-Hire Assessments in Retail

The stakes are high when it comes to hiring for retail positions where employees work directly with customers. Hiring the right fit can increase sales and customer satisfaction, while the wrong fit could cost your organization business. Here are six ways pre-hire assessments can improve retail’s talent acquisition process and drive results. Pre-Hire Assessments Increase Customer Satisfaction Retail employees serve as company spokespeople, with the ability to win or lose ...
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/ / Talent Analytics
4 tips for transitioning your team to recorded video interviews

How to Transition Your Team to Recorded Video Interviews

Social distancing and remote work are here to stay. In response, companies are looking for new ways to diversify their talent pools and connect quickly with the best candidates. Recorded video interviews have been shown to increase efficiency and diversity in hiring. However, their use can cause concern in some hiring teams unfamiliar with the technology. So, while recorded video interviews are set to become a staple of the talent ...
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/ / Talent Analytics
Focusing on the Candidate Experience in Remote Interviews

Focusing on the Candidate Experience in Remote Interviews

In a full or partially remote work environment, prioritizing the candidate experience through remote interviews can pose unique challenges. How can your organization showcase its culture? Can applicants and managers really ‘connect’ over video? What about the technology? But the payoffs - increased acceptance rates and reduced time to hire - are hard to ignore. At least a third of American jobs expected to remain remote through 2021. Smart companies ...
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/ / Talent Analytics
Design a remote onboarding process that is deliberate, integrated, customized, and streamlined.

Welcome E-board: Designing a Successful Remote Onboarding Process

Setting new employees up for success looks different in a world where work from home - or work from anywhere - is the standard. Seamless onboarding helps avoid decreased morale, increased turnover, and lost productivity. So, what’s the key to a successful remote onboarding process? Tailoring your onboarding workflow to accommodate a hire who’s never set foot in the office or shared coffee with her supervisor. A savvy remote onboarding ...
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Shaping the social environment can build a more inclusive workplace

3 Considerations for Building an Inclusive Workplace

Psychology research finds that deeply rooted attitudes and beliefs are some of the most immune to change. And that diversity training has a history of failing to make a difference in the creation of a truly inclusive workplace. So before starting that next presentation that is supposed to radically change your employees’ belief structure, perhaps it’s time to consider that education-based approaches, like “implicit bias” or diversity training, aren’t the ...
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How to determine if flexible scheduling is right for your company

Is Flexible Scheduling Right for Your Organization?

While most organizations have increased flexible scheduling during COVID-19 to accommodate their employees, many HR leaders are wondering if that flexibility should continue beyond quarantine. Creating a flexible workplace goes beyond establishing post-COVID work from home policies. Flexible work hours aren’t necessarily a fit for every organization. Here’s what to consider when determining if your company should try flexible scheduling. Flexible scheduling lures top talent Previous to COVID-19, one-third of ...
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Build a Diversity and Inclusion strategy for your organization with these 4 tips

4 Tips for Building a Diversity and Inclusion Strategy

It’s no secret that diversity and inclusion are serious business. A recent survey found that 69% of executives list diversity and inclusion as an important issue for their companies and that over 86% of candidates rate diversity as a key concern when choosing an employer. So why are so many organizations struggling to make an exceptional change? Plans and Strategies vs. Programs When it comes to targeting new talent or ...
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Video interviews save time and reduce bias

Save Time and Lose Bias with One-Way Video Interviews

As organizations continue to adapt to the ‘new normal’, recruitment has become a rapidly evolving business function. Without the time-tested tools of in-person interviews, smart organizations are turning to ‘one-way’ or ‘asynchronous’ video interviews. Not only do one-way video interviews reduce the cost and effort associated with recruitment, but they also help to remove implicit bias from the talent identification processes. What are asynchronous video interviews? Like a lot of ...
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The Peter Principle: How to avoid promoting to incompetence

How to Avoid the Pitfalls of the ‘Peter Principle’

The manager who leaves you shaking your head after every call, wondering how ‘they' ever gave ‘that guy’ so much responsibility. The colleague who seemed like a do-it-all superstar right up until her last promotion, but now can’t organize her own inbox. The team leader who calls endless meetings, but always seems more than a little confused about the big deliverable. Sound familiar? If you’ve worked in corporate America you’ve ...
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How to Learn from Underperforming Employees

Underperforming employees can require a lot of resources and unpleasant conversations. One study estimates that low performing employees make up between five and ten percent of your workforce. However, they consume at least 26% of their managers’ time. But it’s not all negative. Whether they’re diamonds in the rough or cautionary tales, we have a lot to learn from underperforming employees if we focus on the data. Choose objectivity over ...
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Why You Should Use Structured Interviews to Eliminate Bias in Hiring

Why You Should Use Structured Interviews to Eliminate Hiring Bias

Many hiring managers prefer to use conversational interviews to evaluate potential new employees. Why? Without a structured interview's rigid script, you can be yourself and encourage applicants to let their guard down. Perhaps even get to know them before making a decision. Fans of unstructured interviews point out that applicants tend to feel more at ease without the pressure of pre-set questions. Plus, candidates report forming higher overall impressions of ...
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Everyone Wins in a Diverse Workplace

Everyone Wins in a Diverse Workforce

Diversity initiatives are not just a politically correct box to check – they are a powerful tool for organizational success. Having a diverse workforce of employees from different backgrounds with different experiences helps your team solve problems more creatively and make stronger decisions. Diversity, whether in terms of demographics or encompassing other unique experiences that inform one’s work, is a critical advantage. Why does fostering a diverse workforce create an ...
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Implicit bias may be a fact of our human existence, but it doesn’t have to control your workplace. AI can help by providing objectivity.

Rooting Out Implicit Bias in the Workplace

Anti-Racism 101: Tools for Human Resources Professionals Have you ever made a comment like this when describing one of your colleagues, an interview candidate or someone you met at a meeting or in a conference? “He just didn’t feel like a good fit for the company.”“Something about her seemed a bit ‘off’.”“He’s very competent. I can tell by the way he carries himself.”“She’s so well-spoken and polished. What a pleasant ...
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Failing to broach the subject of diversity at work sends a powerful and damaging message to a diverse employee base.

When Fostering Diversity at Work, Listening is the Key

Protests sweeping across the country and around the world have ignited urgent new conversations about race and racism. During these times, we have heard repeated requests from educators, activists, academics, artists, and ordinary people to listen to people of color – to make space for the voices of those traditionally marginalized, including in conversations about diversity at work. Deanna Van Buren, an architect and restorative justice expert explains, “Black and ...
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Learn more from our CEO as he shares his observations about the challenges in hiring developers, as well as some solutions to those issues.

Why Most Companies Get Hiring Developers Wrong

In my software development career, I’ve been hired and I have hired. Now, in my job of running a Talent Assessment company, I’ve been observing our customers dealing with the precarious nature of software developer hiring. As a result, I want to share my observations about the challenges in hiring developers as well as some solutions. 1. Talent Shortage? In 2019, 126,066 new Computer Science graduates (at both the B.S ...
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AI in HR: A Perfect Match?

Getting Smart About Artificial Intelligence (AI) in HR

Selecting your next binge-worthy Netflix drama. Tagging your mom in that Facebook-worthy family portrait. Optimizing your route to work to avoid traffic. Brushing your teeth. What do all these activities have in common? Artificial intelligence (AI). (Yes, even dental hygiene!) Surprised? Were you thinking of chess-playing computers and robot dogs? Or maybe a manipulative supercomputer? Real-life AI may not be quite so cinematic, but it’s significantly more powerful. How powerful? ...
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Bias in AI does exist. How can we avoid an algorithm presenting bias into the equation? Read more on Cangrade's stance on bias in AI.

Race, Responsibility & Hiring Algorithms: Our Stance on Bias in AI

Frankenstein’s monster or Dr. Frankenstein? Algorithms provide a cloak of objectivity – but that doesn’t make them infallible. Bias in AI does exist. Just like humans, algorithms may rely on stereotypes that reinforce discriminatory hiring practices. Why is this? Because that’s what they’re designed to do. The backbone of many of these potentially biased algorithms is something data-scientists call “satisficing,”. Satisficing is a decision-making strategy that aims for a satisfactory ...
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Navigating the ‘new normal’ of remote work means understanding your workforce in a new way.

3 Personality Traits for Employee Success in the ‘New Normal’ of Remote Work

For five years, Dellea and Angela have shared everything: an office, an administrative assistant, and a key function. Both women work in the Accounting division and, while both do good work and make valuable contributions, Angela always has a slight edge. She’s just a bit faster, a little more precise than Dellea. Since transitioning to remote work, however, the tables seem to have turned. Dellea hands in flawless reports before ...
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You've pivoted to virtual job fairs and video interviews to ensure access to a steady pipeline of talent. The next step? Virtual onboarding.

So Nice to E-Meet You: Tips for Virtual Onboarding

Your organization pivoted to virtual job fairs and video interviews to ensure access to a steady pipeline of talent. The next step in hiring post-COVID-19? Virtual onboarding. Whether you’re hiring extensively to meet urgent supply chain and logistics needs, seeking out technical talent to support a shift to e-commerce or looking forward to an influx of ‘new hires’ as the country comes back online, chances are high that your organization ...
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Cangrade’s Pre-Employment Assessments remove the reliance on resume screening.

It’s the End of Resume Screening as We Know It — And That’s Just Fine

When will the governor lift the shelter in place order? Should employees wear masks and gloves in the office? Does my business qualify for a stimulus payment? Is teleworking and the remote office our new normal? During what has become known as ‘this time of great uncertainty’, companies can count on one thing as the country inches towards re-opening: they’re going to receive resumes. Which means a lot of resume ...
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The key to successful employee development is to target your company's effort and dollars at the people that will yield the highest returns.

How to Invest Smarter: Prioritizing Employee Development

Investing is all about making the right decisions with available resources. Companies have to make these decisions constantly, including when deciding who to hire, develop and promote.  The research shows that organized employee development is great for your company’s bottom line. But like any smart investment, the key is to target your organization’s effort and dollars at the people that will yield the highest returns.  How do you figure out ...
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An HR leader is called now to help meet the new challenges of these pandemic times.

Navigating the HR Leader “Ship” in the COVID-19 Era

We are all in uncharted territory. Just a few weeks ago, I wrote about the new imperative for any HR leader. I shared my thinking on how an HR leader is expected to help their company achieve its business goals and KPIs. Facing a global pandemic sheds a different light on these words. Business-as-usual goals and KPIs are put on hold. An HR leader is called now to help their ...
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It’s comforting to know that tools exist to overcome remote hiring challenges during the coronavirus outbreak.

How to Use Technology for Efficient and Effective Remote Hiring

“The show must go on,” said Freddie Mercury.  And while he was referring to triumph over heartbreak rather than a novel coronavirus, the words still resonate.  Despite the economic challenges presented by COVID-19, businesses will continue to face staffing and recruitment needs, which means remote hiring will take the lead in this new environment.   But with public health authorities worldwide advocating social distancing as the best way to contain ...
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Those in HR leadership need to transform people and talent management into a workforce performance engine.

How to Drive Business Performance through Talent Optimization: The New Imperative for HR Leadership

The role of HR leadership in the modern organization is undergoing a transformation. Beyond recruiting, benefit management, and other traditional roles, executives expect HR leaders to help their company meet and exceed business goals and KPIs. The shortage of skilled workers has become the new norm across industries and disciplines. So, investment in human capital – from hiring to development and promotion – must be guided by the company’s business ...
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Cangrade’s soft skills assessments can help your team root your candidate selection process in data.

Cangrade and Workday: Partnering to Power Data-Driven Recruitment

We are excited to announce that Cangrade is now officially a Workday Emerging Partner. This means that our mutual customers can deploy Cangrade's data-driven assessments within the Workday Recruiting platform. What does it mean for you? Integrating Cangrade into your Workday solution puts the power of AI-powered assessments in the hands of your recruiters. AI-powered success models are the most accurate predictors of new-hire job performance. They are up to ...
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