Why Do Narcissists Get So Defensive?

Some people think very highly of themselves. They are “the best.” They always win. They’re Narcissists.   With all that confidence, a person can seem completely shameless. You would think that they could face any challenge or criticism.   So why do some Narcissists seem so overly sensitive, so fragile, so defensive? A new series of studies provides us with […]

Continue reading...

Do Leaders Need Good Manners?

There are many factors that determine the effectiveness of a leader. One of the most important is assertiveness. Leaders who aren’t assertive enough are ineffective. Leaders who are too assertive are disliked. The most effective leaders are somewhere in between. That’s overall leadership style. But when it comes to making specific decisions, fairness is often what matters the most. What […]

Continue reading...

3 Types of Employee Recognition (with Very Different Results)

People want to be recognized for their work. It’s fairly obvious that employee recognition can contribute to motivation, productivity and engagement. But did you know that different forms of recognition can lead to very different results?   In this article, we break down employee recognition into 3 basic types, and the different effects each tends to have.     1. […]

Continue reading...

Can Applicants Cheat a Personality Assessment?

Job applicants might try to cheat a per-hire assessment. Personality assessments offer many advantages, but they also seem like they could be easy to cheat. These assessments allow you to freely select your responses—there is nothing to prevent you from selecting responses that might make you look good, even if they don’t accurately describe you. But how often does cheating […]

Continue reading...

How People See Trends and Coincidences

Imagine an especially great week at work. Expectations are exceeded. Things get done. Everyone’s happy! Maybe this is a trend. It could be a sign of genuine improvement. Things are getting better. Maybe it’s a coincidence. Circumstances were just right. It was luck.   Most people would hesitate to call something like that a trend. It’s just one week after […]

Continue reading...