What really drives employees’ happiness?

For those who who prefer pictures to words, check out the infographic below this post. In a culture dominated by money, we often forget that a job can provide many different kinds of benefits to people, from friendship to influence to intellectual stimulation.  Money is only one of many motivators, and some would argue it’s one that does a poorer […]

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Pinocchio 1940

Can your employees tell you the truth? A few gray areas

From the first, we tend to take an employee’s words at face value.  We assume an applicant’s resumé is roughly accurate, even though most sources estimate that at least a third contain falsehoods.  In an interview, some of us blindly believe what applicants say (even though this can’t be everybody’s dream job). Others ignore the details of what they’re saying, […]

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Aligning Incentives in the Workplace: The case of sales-force compensation.

Before pursuing a career in academia, I had several jobs in the real world – or as real of a world as you can find in Las Vegas. One of the things I did was to analyze employee performance for the reservations department at a major resort. The primary job of these agents involved converting availability inquiries into reservations and […]

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HR and the Unconscious Mind: Do we automatically judge a book by its cover (in poker and promotion)?

I watched an episode of The World Series of Poker recently.  Anyone who’s watched the show knows that the viewers and announcers get a secret glance at the cards each player is holding (and anyone who’s ever played poker knows this makes the game a whole lot easier).  But this time, for one hand a player’s cards remained hidden.  After […]

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How to Win a Debate, Before it Even Begins (The Mismeasure of Candidates, Part 3)

The Mismeasure of Man, published in 1981 by Harvard biologist Stephen Jay Gould, is described as “The definitive refutation of the argument of The Bell Curve.” The latter book (by Richard Herrnstein and Charles Murray) wasn’t published until 1994. Wait a minute—Dr. Gould won this debate more than a decade in advance!! How is this possible? Princeton psychologist Leo Kamin […]

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