The Bottom Line: Effective Employees are Worth Money

Employees impact the financial success of organizations. Decades of data have been collected from thousands of organizations across virtually every industry, and the results are clear: The average value that an employee adds to their organization varies by about 40% of their salary. In practical terms, this means that high-performing employees add more value to an organization than the typical […]

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How to Predict Success in the Workplace

Everyone has a stake in figuring out what drives success in the workplace. Recruiters, HR professionals, and managers want to find and hire the candidates that are most likely to fit open positions in their organizations. Candidates want to find and apply to the positions in organizations in which they are likely to fit. The direct and indirect costs of […]

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The Perils of Video Interviewing

With the increasing availability of high-speed internet and videoconferencing technologies, many companies are considering their use for pre-employment interviews and employee selection. While these new technologies likely can help companies save time and money over more traditional face-to-face interviews, there are a number of serious concerns about their use. Most of these concerns are related to the possibility that a […]

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The Keys to Effective Communication in the Workplace

Over the last few months I’ve written extensively about communication in the workplace and I figured that I would combine my recent posts into an article with major take-aways. I hope this will be useful. In a recent study of more than 1,400 employees surveyed by Salesforce 86% cited a lack of communication and collaboration as the primary reason for […]

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Judging a resume by its cover

Who doesn’t like mental shortcuts? Among other things that evolution equipped us with is the ability to judge peoples’ character before ever exchanging a word with them. Revolutions in technology present us with an ever-growing number of new mental shortcuts. In hiring, we may employ all kinds of stereotypes (general beliefs about people that we use as mental shortcuts). Let’s check […]

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