When new hires don’t hang around long enough to justify the time, resources, and money put into hiring and onboarding them, it’s both frustrating and expensive for the company they leave. To make matters even worse, having a high level of turnover company-wide is associated with decreased customer satisfaction, productivity and profitability. How can you decrease turnover rates? Keep employees […]
Ever heard the expression “don’t shoot the messenger”? It exists for a reason. Research has shown that no one likes the bearer of bad news. But, like it or not, managers do sometimes have to deliver negative feedback to their subordinates. So, how can managers give negative feedback without the blowback? The Psychology of Self-Affirmation can provide some important insights […]
Every company wants to bring out the best in their employees. Not only does this help with employee retention, it also helps the bottom line. But what’s the best way to do this? Feedback? Mentoring? Tuition credits? Management trends come and go, but the idea of training your employees to diversify their skills and improve their performance has stuck around. […]
Ask a veteran sales executive how to hire a successful salesperson, and they’ll often say: “you know one when you see them.” However, when it comes to what personality traits predict a successful sales hire, the reality is a bit more complicated. We crunched the numbers on REAL client data, and as it turns out, some of the personality traits […]
Measurements of employee performance and success are critical data points that fuel hiring, retention, and promotion decisions. (At Cangrade, these data are the basis for all of the sophisticated AI that goes into building our customized Success Models.) So, when it comes to measuring employee performance, hearing that someone is doing “fine” just doesn’t cut it – but getting a […]