Benjamin-Child

2 Mistakes that Make HR Initiatives Unpopular

HR programs can provide tremendous value to an organization. But at the same time, HR’s initiatives aren’t always popular with employees, managers, or other key stakeholders. This can be bad. Unpopular HR initiatives aren’t anywhere near as effective. They might even create new problems of their own.   Fortunately, researchers are beginning to understand more about why some HR initiatives […]

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Why People Expect Assessments to Do Impossible Things

We all want to make well-informed decisions, especially when there are valuable outcomes at stake. Having specific information and knowledge about likely outcomes can be incredibly useful—but only if we actually know how to interpret the evidence.   A classic example Imagine that you go to see the doctor. The doctor administers a medical assessment for a rare disease that you might […]

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How “Outsiders” Drive Innovation

Sometimes the most remarkable innovations come from “outsiders.” Why do people who aren’t experts in a given field sometimes have the greatest ideas? There are two potential reasons. Outsiders might bring knowledge and expertise from a different field. Outsiders might pay more attention to details that the experts take for granted.   Hang on. Recent research suggests that only one of […]

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3 Types of Employee Engagement

Is the idea of “employee engagement” too simple to be useful? It’s easy to think in simple terms…that some employees are just more engaged than others. But what does it really look like?   We know that many factors influence employee engagement, including: The candidate experience Job characteristics Leadership style Perceptions of fairness Employee recognition Work/life balance Sleep quality   […]

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The Power of Sharing Employee Stories

It’s important for organizations to establish a mission and vision for the future. Ideally, employees should be able to describe what they do…and why it’s important.   People want to do work that has meaning and purpose. They want to work for an organization that shares their values, and they want to work with other people that uphold those values. […]

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