Why Do Narcissists Get So Defensive?

Some people think very highly of themselves. They are “the best.” They always win. They’re Narcissists.   With all that confidence, a person can seem completely shameless. You would think that they could face any challenge or criticism.   So why do some Narcissists seem so overly sensitive, so fragile, so defensive? A new series of studies provides us with some useful insights.     Social comparison People compare themselves to other people all the time. It’s almost automatic. Whenever you think about another person, it’s difficult not to compare yourself to them in some way. If a person is […]

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3 Keys to Creative Innovation

Many industries are increasingly moving toward a “knowledge economy.” The stock-in-trade is ideas. Creative solutions to problems can be as important—sometimes even more important—than physical goods and services.   How can organizations foster creative innovation? A recent large-scale analysis of employee creativity, including more than 50,000 workers from all around the world, has identified 3 key factors.     1. Intrinsic motivation Motivation tends to come from one of two general places. Extrinsic motivation comes from outside the person. For example, people might be motivated to do something for money, prizes, or even just respect. Intrinsic motivation comes from within. […]

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3 Types of Employee Recognition (with Very Different Results)

People want to be recognized for their work. It’s fairly obvious that employee recognition can contribute to motivation, productivity and engagement. But did you know that different forms of recognition can lead to very different results?   In this article, we break down employee recognition into 3 basic types, and the different effects each tends to have.     1. Achievement-based recognition When most people think of employee recognition, this is what they think of. Employees receive certain rewards if, or when, they achieve certain goals.   Achievement-based incentive programs can be useful, but often don’t produce the intended results. […]

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Unethical Behavior: 3 Studies You Should Know

You probably think about unethical behavior as isolated incidents: bad people doing bad things. Psychologists know it’s not that simple.   Unethical behavior is rarely a self-correcting problem for organizations. In fact, it tends to spread from one person to the next, and thus get worse rather than better. In this article, we talk about 3 studies that provide important insights.     1. Unethical behavior is contagious When a person sees someone do something unethical, it increases the chances that they will do it too. There have been many studies on this topic, but this simple experiment provides a […]

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When Bad Stress is Good

Sometimes stress at work can be “good.” It can help you to get excited, and show real passion for your work. A stressful experience might even help you to identify and fix serious problems in the workplace.   But stress at work is often “bad.” It grinds people down over time. It can lead to loss of motivation and burnout, and contribute to a variety of health problems. How can this type of stress possibly ever be a good thing?     The difference between “good” stress and “bad” stress We can see the difference happen, physically in the body. […]

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