4 Simple Steps to Become a Better Manager

Managers play an important role. Their actions help determine the success (and happiness) of everyone around them.   How do we actually decide who to put in charge of other people?  It’s usually some combination of credentials, previous experience, and performance in relevant job roles. But a great employee—even a very experienced one—isn’t necessarily a great manager.   And it gets worse. Research has found that the […]

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3 Myths You Probably Believe about Workplace Conflicts

Should companies encourage or discourage workplace conflicts? A recent New York Times article about the corporate culture at Amazon generated a great deal of critical discussion about this.   If you have a conflict with someone in a professional context, what is the best response? Option A. Just ignore them and get back to work, try to avoid them in the future. Option B. […]

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Thanks? When and Why Employee Recognition Works

How can you keep employees happy and motivated? Provide recognition for exceptional performance Make the work meaningful Pay a bonus for a job well done   We’re done here, right?   Wait a minute…let’s talk about how these things actually work. In this post, we will discuss the basic concepts behind employee recognition, along with some insights from research testing […]

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Can Teams Have too Much Positive Attitude?

A positive attitude is often considered to be an important aspect of team performance. The right attitude can boost confidence, effort, and persistence—many times resulting in better outcomes.   Plus, people like this guy are just really charming.   In short, positive attitude is generally a good thing for teams. But here’s the question at hand: Can you have too much of […]

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