Experienced Managers Make Decisions Differently

Managers have to make decisions about people. Pretty much everything from “Who gets a bonus?” to “Who gets fired?”   What really goes into the process of making these decisions? And perhaps more importantly, what decision processes differentiate the more experienced managers from the newbies?     “The hard way”: Logistics Managers usually have a whole lot of information available to them. This is a good thing in many ways. If you’re going to make a decision that really affects another person’s professional life, it’s best to have all the facts!   But then again, trying to consider all the […]

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2 Traits that Make Leaders Miserable

There are many important questions about leadership. What makes a leader more effective? What makes a leader loved or hated? What makes a leader fair or unfair?   But until recently, there has been a lot less research on what makes a leader happy or unhappy, themselves.   What makes a leader happy or unhappy? This is a vital question to answer. Here’s what we know so far: Happiness is an important factor in individual performance and productivity. Leaders can have a strong influence on other people’s happiness. Firms with happier employees have higher profits and productivity, better customer satisfaction, […]

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Why Do Narcissists Get So Defensive?

Some people think very highly of themselves. They are “the best.” They always win. They’re Narcissists.   With all that confidence, a person can seem completely shameless. You would think that they could face any challenge or criticism.   So why do some Narcissists seem so overly sensitive, so fragile, so defensive? A new series of studies provides us with some useful insights.     Social comparison People compare themselves to other people all the time. It’s almost automatic. Whenever you think about another person, it’s difficult not to compare yourself to them in some way. If a person is […]

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Do Leaders Need Good Manners?

There are many factors that determine the effectiveness of a leader. One of the most important is assertiveness. Leaders who aren’t assertive enough are ineffective. Leaders who are too assertive are disliked. The most effective leaders are somewhere in between. That’s overall leadership style. But when it comes to making specific decisions, fairness is often what matters the most. What makes some leaders make more fair decisions?   It might have something to do with emotional intelligence. It might have something to do with greed. But a recent series of studies suggest that it might be something else entirely. The […]

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How Leadership Style Impacts Motivation

How do you motivate employees? We tend address this question in the most general sense. What increases people’s motivation? What decreases motivation? In that case, you might want to think about effective management styles, rewards and incentives, or an employee recognition program.   But it’s not quite that simple. After all, there are different types of motivation. To find out how leaders motivate employees, we first need to know what really motivates leaders.     2 Basic Types of motivation Think about motivation in terms of where it is focused. Promotion motivation: A focus on goals and ambitions, achieving desirable […]

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